GET TO KNOW YOUR CARE TEAM

Meet the Primary Pet Care Team

At Primary Pet Care, veterinary care is built on relationships. Our team takes the time to listen, answer questions, and provide thoughtful care for the pets and families who trust us.

Passion for Pets and their People

RELATIONSHIP-DRIVEN CARE

Care Is Better When You Know the People Behind It

Familiarity can make a difference in the veterinary experience. Over time, a consistent care team can become familiar with your pet’s history, personality, and changing needs while giving you familiar people to turn to when questions or concerns arise.
Dr. Austin Gifford, veterinarian at Primary Pet Care

Austin Gifford, DVM

Veterinarian & Practice Owner

Dr. Austin Gifford is a third generation Arizona native who truly knows and loves this state.  He obtained his Bachelor of Science in Animal Physiology and Behavior from Arizona State University.  He then went on to earn his Doctorate in Veterinary Medicine from Ross University and completed clinical rotations at Iowa State University.

Dr. Gifford is excited to be practicing veterinary medicine back in his hometown.  While engaging in a wide range of services, Dr. Gifford has special interests in dentistry and dermatology.

In addition to caring for pets, Dr. Gifford enjoys being outdoors and exploring the diverse Arizona wilderness with his wife, son and two daughters. In his free time, Dr. Gifford loves trail running and mountain biking. The Gifford family is obsessed with their cat, Mango and their dog, Rosie. 

Lindsey, Practice Manager at Primary Pet Care

Lindsey

Practice Manager

Lindsey first joined the PPC team while finishing her degree at Arizona State University. She graduated with her Bachelor of Science with a major in pre-veterinary medicine and worked as a technician with Primary Pet Care. Lindsey now upholds the high standards of quality at PPC as the Practice manager.

She currently lives in Phoenix with her husband Fernando and cat Clover, a bobtailed kitty nicknamed ‘Puppy’ because of the way she wags her tail. In her free time, Lindsey loves to travel, binge watch TV and spend time with her family and friends.

Alexis, Lead Certified Veterinary Technician at Primary Pet Care

Alexis

Certified Veterinary Technician – Lead

Alexis, a native of Arizona, earned her associate’s degree from Pima Medical Institute and obtained her CVT license in 2017.

Currently residing in the East Valley with her husband, Chris, she shares her home with three dogs (Thorin, Gilly, Laramie) and two cats (Pippin and Poppy). Beyond her role at PPC, Alexis dedicates her time to caregiving for her grandfather. During her leisure moments, she embraces the outdoors, exploring new hiking trails and seeking dispersed camping sites. A recent passion includes participating in trail races. Additionally, Alexis enjoys gaming on the Nintendo Switch and indulging in reruns of “The Office.”

Isabella, Veterinary Technician at Primary Pet Care

Isabella

Veterinary Technician

Isabella is a proud Mesa, Arizona native who earned her Approved Veterinary Assistant (AVA) certification from the East Valley Institute of Technology in 2023.

In her personal time, Isabella is a nature enthusiast who relishes adventures in the wilderness. Her free time is also dedicated to moments with family and friends, accompanied by her three canine companions: Molly, Ella, and Kona, 100 birds, and 2 sugar gliders. Always adorned with a smile, Isabella is committed to ensuring your visit with Primary Pet Care is a cheerful experience.

Ashlynn, Veterinary Technician at Primary Pet Care

Ashlynn

Veterinary Technician
Ashlynn has been working in veterinary medicine since 2022 and loves being able to care for animals of all shapes and sizes. She especially enjoys making patients feel comfortable and building a connection with them during their visits. When she’s not at the hospital, she loves spending time with her two cats, Penelope and Milo. Ashlynn also has quite the green thumb when it comes to both house plants and aquatic plants. Aquascaping is one of her favorite hobbies, and she enjoys creating beautiful, thriving underwater environments for her fish.

Ashlynn also spends her free time volunteering with rescued exotic animals, which gives her the opportunity to work with unique species and continue learning about animal care. Whether she’s caring for patients, tending to plants, or working with rescued animals, Ashlynn is happiest when she’s surrounded by the things she loves most—animals and nature.

Hope, Customer Service Representative at Primary Pet Care

Hope

Customer Service Representative

Hope is a skilled veterinary professional with over 6 years of experience as a veterinary technician, and is excited to continue helping animals and their families in her new role as a client service representative (CSR). When she’s not working, Hope is usually surrounded by her husband, Quinton, her four dogs (Lilo, Lola, Evie, and Gracie), and four cats (Lemon, Tangerine, Pogo Stick, and Lunar).

Hope also enjoys paddle boarding, hiking, playing pool, and watching Law and Order SVU, in her free time. 

Heathy and sleepy cat and dog resting together on a rug.

Our Commitment

We are committed to caring for every pet with compassion, thoughtful attention, and the veterinary knowledge needed to support their health and quality of life. Just as importantly, we want you to understand your pet’s care and feel comfortable asking questions along the way.

We Promise

You know your pet better than anyone. We will listen to your concerns, explain our recommendations, and work with you to make informed decisions based on your pet’s individual needs.
From routine wellness and preventive care to unexpected health concerns and difficult decisions, you can expect clear guidance and compassionate support from the people caring for your pet.
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Contact Information

Your Pet

Appointment Request

If your pet is experiencing a medical emergency, please call us directly rather than submitting an appointment request.